1. Definition
Social skills is the ability to handle emotions well when dealing with others and carefully read the situation and social networks; interact smoothly, and use these skills to influence and lead, deliberation and resolve disputes, and to cooperate and work in teams.
2.
Problems in Social Relationships:
- Selfishness and confrontation
- The absence of affection and tenderness
- The absence of respect and a sincere desire to help others to develop
- People tend to think of what I want to get, not what he wanted to be given
- The absence of a balance between speaking and listening
- Tidakdikenalnya compromise and forgiveness error
- Depressed feelings
- The gap between expectations with reality
3.
Two Essentials in Building a Harmonious Social Relations:
Self-image (self-image), OK or Not OK, associated with the concept of self (self-concept), and self-awareness (self-awareness). Ability to communicate
4.
Three Types of Communication:
- Communication aggressive (aggressive communication)
- Communication submissive (submissive communication)
- Assertive communication (assertive communication)
5.
Assertive Sentence Characteristics:
- Using the pattern of "I" instead of the pattern "you".
- Using the sentence rather than a factual description of the assessment or statement of excess.
- Contains a state of mind / feelings candidly and clearly so easy to understand.
- Using a command line request or a clear and direct, not merely hinted or indirect.
6.
Core Asertivitas:
- Maintaining the right.
- Expressing himself in person / open and honest.
- Respecting the rights of others.
- Tagged.
7.
Factors that Inhibit Communication Assertive Behavior:
1. The situation and conditions that do not support
- Expressing anger attitude
- Dealing with people who have a higher authority
- Reject request
- Submitting a request
- Starting a conversation with someone not known
2. Personality (Anxiety)
8.
Six "A" To Stay in Rel Positive Relationships:
- Affection
- Appreciation
- Acknowledgments
- Absolute (in commitment)
- Acceptance
- Action
9.
Tips Strengthening Relationships:
- Keep your sense of harmony with one another.
- Consider onsensus e-alternative if necessary.
- Give the spirit and feedback.
- Stay in the main path, and set aside time to measure progress.
- Be honest and easy to work together.
- Learning from mistakes, not look for scapegoats or shrugged it.
- Know how to identify depression, anger, guilt, despair, disappointed or frustrated.
10.
Social Skills Star Performer:
a. Influence
Skilled in persuasion. Customizing a presentation by state. Using the complex strategies like indirect influence to build and support onsensus. Integrate and align the dramatic events in order to produce effective.
b. Communication
Effective expression of giving and receiving. Facing difficult problems without delay. Listen carefully, trying to understand each other, and willing to share information intact. Encourage open communication, and remain willing to accept bad news as good news.
c. Conflict management
Dealing with difficult people and tense situations with diplomacy and tactics. Identify the things that potential conflicts, resolve differences of opinion openly, and helps cool the situation. Encouraging the ongoing debate and open discussion. Led to a win-win solution.
d. Leadership
Articulate and arouse enthusiasm to achieve the vision and mission. Stepping in front to lead when required, anywhere. Guide the performance of others by giving responsibility to amereka fixed. Leading by exemplary.
e. Catalysts for change
Recognizing the need for change and the removal of barriers. Challenging the status quo to declare the need for change.Become agents of change and getting people into the struggle. Make a model of change as expected by others.
